Workforce management is very important for today’s restaurants because it entails the activities necessary for maintaining a productive workforce. As a result, it can ensure smoother operations and better productivity, two elements that further ensure your restaurant’s popularity and profitability. However, employing good workforce management practices will be especially helpful in the battle against the following five workforce challenges which the National Restaurant Association’s 2014 Restaurant Industry Forecast has predicted.

Challenge #1 – Employment Growth

With the nation’s economy finally improving, unemployment rates will trend down. As a result, the cycles of recruiting and retaining are bound to grow difficult again. With restaurant employment growth expected to outpace overall employment growth, you need to embrace modern recruiting methods to choose the best candidates and implement effective workforce management practices to manage your new employees.

Challenge #2 – Increased Employee Turnover

Your human resource managers will have a tough time on their hands due to employee turnover. The slow economy made jobs scarcer in the past, forcing your workers to stay in their current positions. However, as the economy improves, turnover rates will rise. Complicating matters is the fact that employee turnover in the restaurant and foodservice industry is relatively higher than the rest of the private sector due to the higher number of students and seasonal employees working in restaurants. Therefore, you need to develop retention strategies to keep your existing, skilled workers. Employee workforce management can help, especially with scheduling conflicts, which is the No. 1 cause of employee turnover at most restaurants.

Challenge #3 – Shrinking Prime Restaurant Labor Pool

Previously, 16-24 year olds were mainly employed by the restaurant and foodservice industry. However, the labor force participation of this age group will decline within the next decade. Currently, only four in ten restaurant employees belong to this demographic. Therefore, you need to discover unconventional and effective sources of talent such as mothers returning to the workforce after years of raising children. You also need to employ different tactics to retain your young employees.

Challenge #4 – Older Workforce

The demographics of the labor force are changing according to the demographics of the U.S. population. As the latter is growing slowly, expect older individuals to stay within your workforce. You’ll also get the chance to pick from seasoned workers who are service-oriented, driven, eager to please, and effective team players. Again, employee workforce management is essential here because you need to leverage their expertise for your own team’s advancement.

Challenge #5 – Growing Need for Training

With such a varied workforce, you need to ramp up the training. This is especially true if you’re a quick service operator. However, as tedious as this task may sound, it will enhance the productivity of your operations and retain your workforce since they get the chance to develop their skills.

Since you have other things on your plate, consider automating your workforce management operations. With eRestaurant, you can easily manage different aspects of your workforce, starting from hiring and all the way to scheduling. This comprehensive software further helps you automate different aspects such as your supply chain management and business intelligence. But why waste time speculating when you can try eRestaurant yourself? Request a Demo or Call us 1-800-676-1281 to find out why this tool is used by top restaurant chains in the U.S.